Shipping Policy
Please Note: All orders are required to ship a plastic card to our laser lab for processing. This is the only way to successfully create a functional luxury metal card. Shipping fees from you to Metalloid are paid by the customer. Metalloid does not reimburse/refund shipping fees. But one-way shipping from Metalloid to you is already included in the price.
Shipping
To be able to have a fully functional luxury metal card you’ll need to ship us your existing plastic card.
Send us your plastic card and we will notify you once we receive it. We highly recommend sending this Express so you can always track it online and avoid any delays. Once received we will begin the production of your new custom luxury metal card and it will be ready for postage within 2 business days. So to sum-up over all time including shipping it will take 3-4 business days to reach at your door step. We will send both your cards new and old back to you. One-way shipping from us to you is already included in the price.
Please Ship your plastic card to:
Metalloid
3092, Jat ke kuwe ka rasta, 6th crossing
Chandpole, Jaipur, Rajasthan – 302001
India
Note: We recommend sending your plastic card to us through a reputable company (like DHL, FedEx, UPS etc.) with a tracking code for your peace of mind.
International orders
Our services are based in India but also available for USA, Canada, UK, Australia, Japan, Spain, Mexico, Italy, France, Turkey, South Korea, Singapore, UAE, Brazil and many other countries. Please ship your card as a “BUSINESS CARD” NOT AS A CREDIT CARD in order to avoid customs holds or delays.
Unfortunately shipping to PO Boxes and Military addresses are not possible. Please provide another address instead.
Additional Charges:
Please be aware, if you are buying from outside of the European Union, then you may face additional charges including import customs duties and Value Added Tax (VAT).
Please note that all custom fees are liability of the customer. We are not able to cover or offer a refund for custom charge fees.
For orders from any other countries not listed, contact us through care@themetalloid.com